Terms of Service

Effective Date: January 21, 2024

1. Acceptance of Terms

By accessing or using Wixen Company LLC’s website ("Site"), services, or products, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you should not use our services.

2. Services

Wixen Company LLC ("Company", "we", "us", or "our") provides web design, SEO, and other related services. By engaging with our services, you acknowledge and agree to the terms herein.

3. Payment Terms

We accept all standard payment methods, including credit cards, PayPal, bank transfers, and other authorized methods. Payments for our services must be made in accordance with the payment terms outlined in our service agreements.

Bank Checks: We accept bank checks, but we reserve the right to withhold services until the check is fully cleared. A 45-day waiting period may apply for refunds or disputes related to bank checks to account for fraud prevention and ensure funds are not reversed after delivery of services.

4. Refund Policy

- Services: Once a project or service has commenced, refunds will be considered on a case-by-case basis. If you are unsatisfied with the quality of the services provided, you may request a refund within 15 days of delivery. Any refunds issued will be at our sole discretion.

- Bank Check Payments: Refunds on bank checks will only be issued after a 45-day verification period to ensure funds are fully cleared and no fraudulent activity has occurred.

- Credit Card Payments: Refunds for payments made by credit card will be processed in accordance with the payment provider's policies.

5. Fraud Prevention

To protect against fraudulent activities, Wixen Company LLC reserves the right to verify the authenticity of payment methods, especially for bank checks. We may delay delivery of services until payments are fully cleared and deny or refund transactions that appear suspicious or fraudulent.

6. Limitation of Liability

Wixen Company LLC will not be liable for any indirect, incidental, or consequential damages that arise from the use of our services, including, but not limited to, loss of profits, data, or business opportunities. Our liability for any claims related to our services will not exceed the total amount you paid for the services.

7. Indemnification

You agree to indemnify, defend, and hold harmless Wixen Company LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in any way connected with your use of the services or breach of these Terms.

8. Governing Law

These Terms will be governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the services will be subject to the exclusive jurisdiction of the state and federal courts located in Pennsylvania.

9. Changes to the Terms of Service

Wixen Company LLC reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the services after such changes are posted will constitute your agreement to the modified Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Wixen Company LLC ryan@wixenco.com